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Terms of service
General terms for services provided by MrChrissyServices LTD.
Our services and these terms
MrChrissyServices LTD operates several brands. Please read the terms for the service you use, as its requirements may differ:
These general terms describe our obligations and yours when using our websites, applications, support services and products. The services are provided by MrChrissyServices LTD (“we”, “us”, “our” or “TekLan”), a company registered in England and Wales under number 12947362. Our registered office is 32 Castlemere Drive, Shaw, Oldham, Lancashire, OL2 8TQ, United Kingdom.
If you need clarification, email legal@mrchrissyservices.co.uk.
Using our services
By accessing or using our services, you acknowledge that you have read and understood these terms and agree to be bound by them. If you use a service on behalf of an organisation, you confirm that you have authority to act for that organisation. If you do not agree to these terms, please do not use the services.
Lawful use and account responsibility
We do not condone, support or encourage illegal activity. You must comply with the laws that apply to your use of our services. If you are unsure about your obligations, seek appropriate advice.
Your account provides an allocation of resources for an agreed period and is for the account holder. You are responsible for activity carried out using your account credentials, including where you share them accidentally or deliberately.
You are responsible for the content you host or provide through our services. We reserve the right to remove content or accounts where content is illegal or negatively affects others. We may charge for network analysis or technician time where required, as described in the terms for the relevant service.
Availability and account information
We aim to provide 99.9% uptime. Please check the relevant service’s terms and any service-level agreement for the commitments that apply to your plan.
Services that require an account may ask for information about you or your business for access, account management and billing. Keep that information accurate and up to date. Where we suspect fraud, we may request proof of identification.
Account information is used to provide service-related updates. Marketing communications are sent where you have agreed to receive them. Read our privacy policy and the relevant service’s privacy notice for details.
Payments and third parties
We may use third-party services or software in our operations. Their own terms may also apply. Billing information is processed through our payment partners for payments and refund requests.
You must keep billing information current, truthful, complete and accurate, and be authorised to provide it. You authorise us to verify this information. We reserve the right to suspend or terminate accounts where the information is untrue, inaccurate, incomplete or out of date.
Communication
We expect communication between customers and staff to be respectful. Our team aims to provide clear and helpful support, and we ask that you treat them with the same courtesy.
Changes and questions
We reserve the right to update these terms. The latest version and its update date will be published on this page. Nothing in these terms removes rights that cannot be excluded under applicable law.
For legal enquiries, contact legal@mrchrissyservices.co.uk. For help with an existing service, use the support options on that service’s website.