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Privacy policy
How MrChrissyServices LTD handles information when you visit this website or contact our team.
Who we are
MrChrissyServices LTD is responsible for personal information covered by this notice. We are registered in England and Wales under company number 12947362. Our registered office is 32 Castlemere Drive, Shaw, Oldham, Lancashire, OL2 8TQ, United Kingdom.
You can contact us at info@mrchrissyservices.co.uk, by telephone on +44 845 4670374, or by post to our registered office.
This notice covers mrchrissyservices.co.uk. Accounts, payments and use of our individual services are covered by their own notices:
Information we use and why
When you contact us, you provide your contact details and the information in your enquiry. We use these to respond, discuss your requirements and provide support. Please only send information that is relevant to your enquiry.
Our lawful basis is taking steps at your request before entering into a contract, or performing a contract, where your enquiry relates to a service. For other correspondence, we rely on our legitimate interests in responding to enquiries and running our business.
When your browser requests a page, our web server receives technical information such as your IP address, the requested URL, the time of the request and browser information. This information may be recorded in operational logs to deliver the website, diagnose faults and protect it from abuse. We rely on our legitimate interests in maintaining a secure and reliable website for this purpose.
This website has no account registration, payment form or automated decision-making that produces legal or similarly significant effects.
How long information is kept
We keep information for as long as needed for the purpose for which it was collected. For enquiries, this includes handling your request and any related follow-up, dispute or legal obligation. For operational logs, this includes diagnosing faults and investigating security incidents.
The appropriate period depends on the nature of the enquiry, any ongoing service relationship and applicable legal requirements. Information relating to a service account is covered by that service’s privacy policy. Contact us if you need details about the retention of information relating to you.
Your data protection rights
Depending on the circumstances, you may have the right to:
- Access your personal information and receive a copy.
- Have inaccurate information corrected.
- Ask for information to be erased or its use restricted.
- Object to processing based on legitimate interests, including direct marketing.
- Receive certain information in a portable format.
- Withdraw consent where processing is based on consent.
Contact us by email, telephone or post to exercise your rights. You do not need a service account or a support ticket. We may ask for information reasonably needed to confirm your identity.
Access requests are normally free. A reasonable fee may be charged only where the law permits, such as for a manifestly unfounded or excessive request, or further copies. We normally respond within one month. Where the law allows extra time, we will explain the reason and the applicable timescale.
Questions and complaints
If you have a concern about how we handle your information, please contact us. You can also complain to the Information Commissioner’s Office, the UK data protection regulator.
Changes to this notice
We will publish changes on this page and update the date above.